Terms & Conditions

1. Introduction & Acceptance of Terms

ROSES ROLLING REPAIRS, LLC ("Company," "we," "us," or "our") provides repair, maintenance, clean-out, moving assistance, and related services throughout the St. Louis Metro Area.

By using our website, you agree to the website-related provisions of these terms. Service-specific terms apply when you accept an estimate, approve a work order, or enter into a service agreement with us.

2. Services Provided

Our services may include:

Minor Repairs & Property Maintenance

• Drywall patching and minor repairs
• Door, trim, and cabinet repairs
• Fixture replacement and installation
• Caulking and minor painting
• Furniture assembly
• Fence repairs
• General property maintenance

Light Electrical Services

• Minor electrical-related maintenance
• Light fixture replacement
• Switch replacement where legally permitted
• Other basic electrical tasks within applicable licensing requirements

Work requiring a licensed electrician will be referred to an appropriately qualified professional or declined.

Lawn Care & Outdoor Maintenance

• Lawn mowing and edging
• Weed trimming
• Bush and shrub trimming
• Leaf removal
• Yard cleanup and brush removal
• Seasonal property maintenance

Small Tree Cutting & Cleanup

• Small tree removal
• Accessible branch trimming
• Brush clearing
• Storm debris cleanup
• Yard waste removal

Hazardous tree removal, work near energized power lines, and tasks requiring specialized equipment or credentials are excluded unless performed by appropriately qualified professionals.

Property Clean-Out Services

• Residential and rental property clean-outs
• Garage, basement, and storage clean-outs
• Furniture and unwanted-item removal
• General property debris cleanup

Hazardous materials and regulated waste are excluded unless specifically agreed upon and handled in accordance with applicable law.

Moving & Furniture Assistance

• Residential moving assistance
• Furniture moving and rearrangement
• Loading and unloading assistance
• Small moving projects
• Furniture assembly and disassembly

Transportation services are subject to applicable operating authority, insurance, and legal requirements.

We may decline projects outside our capabilities, legal authorization, equipment availability, or reasonable safety standards.

3. Estimates & Project Quotes

We may provide free initial estimates based on customer-provided descriptions, photographs, telephone conversations, or on-site assessments.

• Estimates reflect the reported or visible scope of work.
• Additional work may require revised pricing.
• Materials, disposal fees, and special equipment may affect costs.
• Hidden damage or unexpected conditions may change requirements.
• Estimates are not fixed-price guarantees unless expressly identified as such.

We will seek customer approval before proceeding with additional chargeable work outside the agreed scope.

4. Scheduling & Appointments

Appointments are scheduled based on availability, project requirements, and customer preferences.

Scheduling may be affected by severe weather, unsafe conditions, equipment problems, material availability, emergencies, or circumstances beyond our reasonable control.

We will make reasonable efforts to communicate delays and arrange alternative dates when necessary.

5. Deposits & Payment Terms

Certain projects may require a deposit to reserve service dates or purchase materials.

Any required deposit, payment schedule, and accepted payment methods will be disclosed before work begins.

• Payment is generally due upon completion unless otherwise agreed.
• Customers are responsible for approved labor and materials.
• Additional work requires authorization.
• Unpaid balances may be subject to lawful collection efforts.
• Late fees apply only when properly disclosed, agreed upon, and legally permitted.

Deposits are handled according to the applicable written agreement and consumer protection laws.

6. Cancellations & Rescheduling

Customers are encouraged to provide at least 24 hours' notice when canceling or rescheduling.

If work has already begun or special materials have been purchased, customers may be responsible for authorized, nonrecoverable expenses or completed services, as permitted by law.

Any applicable cancellation charges will be disclosed before they are incurred.

7. Customer Responsibilities

Customers agree to:

• Provide accurate project descriptions.
• Disclose known hazards and existing damage.
• Provide reasonable access to work areas.
• Secure pets and keep children away from active work areas.
• Protect valuables and fragile belongings when requested.
• Identify known utility and property hazards.
• Obtain required owner or landlord approvals.
• Provide agreed access to necessary utilities.

Customers must not request work that violates applicable laws, building codes, or safety standards.

8. Property Conditions & Hidden Damage

Projects may reveal hidden problems such as water damage, structural deterioration, electrical hazards, mold, pest damage, or defective previous installations.

When unexpected conditions are discovered, we may pause the affected work and discuss the issue with the customer.

Additional repairs require approval and may involve revised pricing or specialized professionals.

We are not responsible for pre-existing defects except to the extent damage is caused or worsened by our negligence or other legally actionable conduct.

9. Materials & Customer-Supplied Products

Materials may be supplied by the Company or customer according to the project agreement.

Customer-provided materials must be suitable for their intended use unless we expressly agree to evaluate suitability.

We may decline to install unsafe, defective, incompatible, or unsuitable products.

Manufacturer warranties remain subject to their respective terms.

Any workmanship warranty will be identified separately in writing.

10. Lawn Care, Tree Cutting & Outdoor Services

Outdoor services depend on weather, property conditions, equipment access, and safety.

Customers must disclose known irrigation systems, buried cables, underground utilities, and other relevant hazards.

Tree cutting is limited to work within our capabilities and legal requirements.

We may decline dangerous tree removal, work near power lines, or projects requiring specialized arboricultural equipment.

11. Moving & Clean-Out Services

Customers are responsible for identifying items to be moved, retained, donated, or discarded.

Before service, customers should separately secure:

• Cash and valuable jewelry
• Important documents
• Prescription medications
• Fragile collectibles
• Irreplaceable belongings
• Hazardous or prohibited materials

We may decline items that are dangerous, unlawful, excessively heavy, or beyond our equipment capabilities.

Items will not be intentionally discarded without customer authorization.

Claims involving damaged or missing property will be evaluated under the applicable agreement, insurance coverage, and governing law.

12. Workmanship & Customer Satisfaction

We strive to deliver quality workmanship and dependable customer service.

Customers are encouraged to inspect completed work and promptly report concerns.

If a service does not meet the agreed scope, we will review the concern and determine an appropriate resolution consistent with the agreement and applicable law.

Specific warranties or guarantees must be documented in writing.

13. Property Damage & Liability

We take reasonable precautions to protect customer property and perform services safely.

Responsibility for damage, personal injury, or other losses is determined under the applicable agreement and governing law.

We are not responsible for damage caused solely by pre-existing defects, undisclosed hazards, or events beyond our reasonable control.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded.

14. Insurance & Licensing

Our company intends to operate in accordance with applicable business, licensing, permit, and insurance requirements.

Some services require specialized credentials or insurance coverage.

We will not knowingly perform regulated work without legally required authorization.

Customers may request information about applicable qualifications or coverage.

15. Website Use

Visitors agree to use our website for lawful purposes only.

Prohibited activities include:

• Unauthorized access attempts
• Distributing malicious software
• Submitting fraudulent service requests
• Interfering with website functionality
• Misusing protected website content

We may restrict access to users engaging in prohibited activities.

16. Website Information & Accuracy

We make reasonable efforts to provide accurate information about our services.

Website descriptions, photographs, availability, and pricing examples may change without notice.

Website content does not constitute a binding service agreement or guarantee of availability.

Actual project requirements and pricing will be confirmed through an approved estimate or work order.

17. Intellectual Property

Our company name, logos, original website text, graphics, and promotional materials are protected by applicable intellectual property laws unless otherwise indicated.

Unauthorized commercial reproduction or use of protected materials is prohibited.

Third-party trademarks and materials remain the property of their owners.

18. Privacy & Customer Information

We respect customer and visitor privacy.

Personal information collected through contact forms, estimate requests, scheduling, and communications is handled according to our Privacy Policy.

Read our Privacy Policy .

19. Third-Party Services

Our website and business may involve payment processors, scheduling platforms, independent contractors, and other providers.

Third-party services may have separate agreements and privacy policies.

We are not responsible for independent third-party activities except as required by law or agreement.

20. Disputes & Governing Law

Customers are encouraged to contact us directly about concerns involving services, billing, or project agreements.

We will make reasonable efforts to address disputes professionally.

These terms are governed by Missouri law, except where federal law or other mandatory legal requirements apply.

Legal proceedings will be brought before a court with proper jurisdiction and venue.

Nothing in these terms limits nonwaivable consumer rights or remedies.

21. Changes to Terms & Conditions

We may update these terms to reflect changes in services, business operations, website functionality, or legal requirements.

Updates will be posted on this page with a revised effective date.

Changes will not retroactively modify an existing signed service agreement unless permitted by law or agreed to by the parties.